2024 Annual Report: A Message from Our Chairman of the Board

Gregory A. Sudderth
| 2 min read
Gregory A. Sudderth is chairman of the board at Blue...

Blue Cross Blue Shield of Michigan believes that transformation is not only a strategy — it's a responsibility. As Chairman of the Board of Directors, I’ve had the privilege of working closely with leadership as the company responded with vision, action and speed in the face of an evolving health care landscape.
In 2024, Blue Cross faced significant challenges — rising costs, greater demand for medical services and rapidly evolving changes across the health care landscape. Yet, the organization’s response reflected what has long set it apart: disciplined leadership, compassion for those we serve and an unwavering commitment to mission.
The launch of BCBSM Accelerated — a company-wide transformation initiative — marked a critical step forward. From the Board’s perspective, this transformation reflects a thoughtful and well-executed strategy that strengthens the company’s foundation, while positioning it to meet the future with resilience. We’ve seen leadership navigate complex decisions with transparency and collaboration, aligning operations to long-term goals.
The company’s nonprofit mutual structure continues to be one of its greatest assets. It enables reinvestment into the health of our members and communities — not shareholders — allowing for consistent focus on affordability and access. We’ve also seen a continued commitment to quality outcomes and responsiveness to member needs.
We are especially proud of Blue Cross Blue Shield of Michigan’s ability to sustain long-term focus, even amid short-term pressures. The company continues to demonstrate steady leadership and strategic discipline. Whether supporting employees through talent development, maintaining operational stability in an unprecedented environment, or delivering on its commitments to members and partners, Blue Cross remains a trusted and capable steward of health care coverage in Michigan and beyond.
As a Board, we are equally proud of the organization’s integrity and deep understanding of its public mission. These values are reflected in the company’s ability to serve millions of members and advance community-focused initiatives across the state.
On behalf of the Board of Directors, I want to express our deep appreciation for the employees, partners and stakeholders who bring this mission to life each day with passion and expertise. Together, we are building a more affordable, sustainable and people-centered health care system that will serve our members today and well into the future.
Sincerely,
Gregory A. Sudderth
Chairman
Blue Cross Blue Shield of Michigan Board of Directors
Chairman
Blue Cross Blue Shield of Michigan Board of Directors